INTERAL - CMMS

Our Solutions

Customer Management

This module allows you to manage customer relationships (current and future). It allows you to quickly have access to all interventions for a given customer, to their statistics and their current projects.

Sales forecasting
Manage contacts and view communications and events that occured between your employees and the customer.
Includes the necessary structure for sales and shipping
Manage customer-specific rebates and preferential pricing
Manage customer service and service calls
Manage the customer's credit line and view their buying statistics
Manage prospect and customer follow-ups

Customer Order Management

Accessing customer information is quick and simple. All of your employees have access to the same reliable information, and to a search engine that helps them quickly find what they're looking for.

Entering Customer Orders and Bids

Lets you take down notes that won't be printed
Lets you duplicate products on a bid to show quantity rebates
Import finished products to a simple interface to quickly build a customer file
Include expiration dates on bids
Import prices defined in the "Evaluations" module
Input multi-item orders, with quantities, promised delivery dates and production release date
Each line allows you to input either an item or service charges
Automatically transform a bid into a customer order

Follow-up on Customer Orders

An explorer allows you to follow the progression of each open production order, for each customer order
Many reports available to follow-up on production orders